In ITIL v4 Foundation, participants gain an ITIL v4 Best practices for creating, delivering, maintaining and improvement of IT services. ITIL v4 Foundation certification training covers ITIL 4 updates, guiding principles, and Service Value System (SVS), which explains how organizations work together to create value in India. To carry effective business value, ITIL 4 incorporates concepts from various models, such as Kanban, Lean, six sigma, and DevOps. Professionals and organizations can take this ITIL v4 Foundation course as an instructor-led classroom, live online, or customized course in India.

Training Options

ITIL V4 Training Delivery Options in India

ITIL v4 Foundation Classroom Training in India- Experience real-world situations and learn directly from active practitioners and accredited industry experts, and advance your knowledge through in-class activities.
ITIL v4 Foundation Live Virtual/ Online Training in India - Attend instructor-led live online sessions from anywhere.
Learn about the latest updates in the Agile industry through tutorials, articles, interview Q&As, and case studies.

Course Curriculum

Course Curriculum for ITIL v4 Foundation in India

1. Introduction to ITIL v4

   1. Understanding of ITIL v4 Value

   2. Provider and Consumer Co-create value

   3. Understanding of Utility and Warranty 

   4. Service relationship model

   5. ITIL Service offering 

   6. ITIL v4 four Dimensions

2. ITIL v4 Guiding Principles 

3. The ITIL v4 Service Value System (SVS)

4. The ITIL v4 Service Value Chain (SVC)

5. ITIL v4 Practices

   1. ITIL v4 General Management Practices

   2. ITIL v4 Service Management Practices

   3. ITIL v4 Technical Management Practices